GDPR Compliance Statement - Mama Garri Ltd

Last Updated: 20 May 2026

At Mama Garri Ltd, we are committed to protecting the privacy and security of our customers' personal data. This GDPR Compliance Statement explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Mama Garri Ltd is the "data controller" for the personal information collected through our website, https://mamagarri.co.uk. This means we decide why and how your data is processed.
2. Information We Collect
Since we sell our products via eBay, we don’t store your shopping data on our site. However, we may collect:
Identity Data: Name.
Contact Data: Email address (for example, if you contact us or sign up for our newsletter).
Technical Data: Browsing data (via cookies), such as IP address and browser type, to help our website work better.
Communication Data: Records of any correspondence if you contact us with queries.
3. How We Collect Your Data
Most of the personal data we process is provided to us directly by you when you:
Visit our website.
Inquire about our products (Premium Ijebu Garri, Cup-a-Garri, Flours, etc.).
Sign up for our newsletter or marketing updates.
Note on Purchases: Please be aware that Mama Garri Ltd does not process sales directly on this website. All transactions are completed through our official third-party eBay store. Consequently, your payment and transaction data are collected and processed by eBay under their own privacy policies. We receive only the necessary shipping information from eBay to fulfill your order.
4. Lawful Basis for Processing
Under the GDPR, we rely on the following legal bases to process your information:
Contractual Necessity: To fulfill orders placed via our eBay store and provide customer support.
Consent: Where you have explicitly opted in to receive our marketing emails.
Legitimate Interests: To improve our website performance and ensure site security.
Legal Obligation: To comply with tax and accounting regulations in the UK.
5. How We Use Your Information
We use your information to:
Respond to your messages and requests.
Send you updates about our products if you have said yes (marketing consent).
Help our website work better (for example, through cookies and basic analytics).
We only use your data when we have a legal reason to do so—usually because you’ve given us consent or we need it to help you.
6. Data Sharing and Transfers
We do not sell your personal data. We only share your information with trusted third parties necessary for our operations, including:
eBay: To manage and sync order information.
Courier Services: To deliver your Garri, beans, and produce.
IT Service Providers: Who support our website and business systems.
If we transfer data outside the UK or the European Economic Area (EEA), we ensure that similar protections are in place by using standard contractual clauses or relying on the recipient’s adherence to approved data protection frameworks.
7. Data Retention
We will only keep your personal data for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years for tax purposes in the UK).
8. Your Legal Rights
Under GDPR, you have the right to:
See what info we have about you (Right of Access).
Ask us to fix any mistakes (Right to Rectification).
Ask us to delete your data (Right to Erasure), in certain circumstances.
Withdraw your consent for marketing at any time.
9. Security
We keep your info safe and only hold onto it for as long as necessary. We don’t share your data with third parties for their own marketing.
10. Contact Us
Questions? Just drop us a line through the site using the contact form on our website at https://mamagarri.co.uk.
11. Complaints
If you’re unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
General Terms
Welcome to Mama Garri! By using our website (https://mamagarri.co.uk), you agree to these Terms of Use (“Terms”). If you don’t agree, please don’t use the site.

1. Our Services
We provide authentic African food products, including premium garri (like our Cup-a-Garri), flours, pulses, and other pantry staples.
2. Using Our Site
2.1. You agree to use our site for lawful purposes only.
2.2. Please don’t try to hack the site, interfere with how it works, or misuse it in any way.
2.3. Please don’t scrape, crawl, or copy our data (like product listings, prices, photos, or descriptions) without our written permission.
2.4. We may change, pause, or remove parts of the site at any time.
3. Intellectual Property
3.1. Everything on this site—including product descriptions (like the descriptions of our Cup-a-Garri), photos, branding, designs, and logos—belongs to Mama Garri Ltd (or our licensors).
3.2. Please don’t copy, reuse, sell, publish, or distribute our content without asking us first in writing.
4. Your Account
4.1. If you create an account, please keep your password and login details safe.
4.2. You’re responsible for what happens under your login. If you think someone else has accessed your account, contact us as soon as possible.
5. Accuracy
We do our best to make sure product photos and descriptions are accurate, but sometimes things may look a little different in person (for example, colours can vary by screen, and packaging may change).
6. Liability
6.1. Nothing in these Terms limits or excludes our liability where it would be unlawful to do so (including for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation).
6.2. Otherwise, we aren’t responsible for any loss or damage that isn’t a direct result of our breach of these Terms.
6.3. To the extent permitted by law, we aren’t liable for indirect or consequential losses (like loss of profit, business, or data).
7. Law
These Terms are governed by the laws of England and Wales.